September 14, 2018
TCS named a leader in managed security services by NelsonHall
Tata Consultancy Services’ capabilities in implementing and managing large security operations and investments in developing cyber security platforms that minimise human intervention cited as strengths
London | MUMBAI: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organisation, has been positioned as a leader in the NelsonHall NEAT for Managed Security Services.
TCS’s capabilities in implementing and managing large security operations were cited as strengths. The report also highlighted TCS’s investments in developing cyber security platforms that minimise human intervention and advanced security services that focus on the Internet of Things (IoT) / operational technology (OT).
“In a Business 4.0 world, enterprises seek greater visibility of the threat landscape to secure the expanding network perimeter and cloud applications from increasingly sophisticated and targeted attacks, as well as ensure compliance with data protection laws,” said Satish Thiagarajan, global head, cyber security practice, TCS. “Our recognition in this report is a validation of our strategy, investments in creating next-generation cyber security services and our strong delivery capabilities.”
TCS offers a full suite of security services and solutions covering advisory, implementation and managed services around areas such as vigilance and incident response, threat intelligence, identity and access management, enterprise vulnerability management, governance, risk and compliance. Other offerings include e-discovery and digital forensics, application and network security, cloud and mobile security, security technology operations, industrial control systems and IoT/OT security, and privacy and data protection.
TCS has a managed security services portal for service delivery management functions and offers 24x7x365 support for security information and event monitoring, leveraging multi-tenant and dedicated security operation centres, with a number of technology partners. A dashboard provides complete visibility to customers and ensures 100 percent increased responsiveness and 100 percent SLA adherence. TCS’s 45 dedicated SOCs and two multi-tenant SOCs offering managed security services have scored 95 percent on the customer satisfaction index and boast of a customer retention rate of more than 95 percent.
Mike Smart, senior it services analyst with NelsonHall, said: “TCS was identified as a leader in NelsonHall's Managed Security Services NEAT evaluation due to its strong prior year investments in its cybersecurity portfolio and, specifically, building machine learning into services with the use of its ignio platform. These investments will continue with the introduction of new services and increased delivery capabilities.”
“Our innovation mindset, technical expertise, depth and breadth of security services, and superior delivery capabilities make us a preferred partner for managed security services,” added Mr Thiagarajan.